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Webbing eSIM (Webbing CTRL)

This SOP outlines the steps for adding and configuring eSIM profiles in Webbing CTRL, assigning configurations to physical Webbing SIMs, and ensuring proper device setup for activation.

 

Procedure

Section 1: eSIM Profile Setup

  1. Navigate to Webbing CTRL.

  2. Select eSIM Profiles.

  3. Click Manage at the top right.

  4. Click Add eSIM Profile.

  5. Enter the LPA Code — use the 32 characters following the second “$” sign.

  6. Click Save.

    • ⚠️ Ensure no other profile is active before proceeding.


Section 2: eSIM Configuration Setup

  1. In Webbing CTRL, select eSIM Configuration.

  2. Click Manage at the top right.

  3. Select Add PMC Configuration.

  4. Enter a name (e.g., SOP Test) and click Save.

  5. Click Back.

  6. Navigate to Profiles.

  7. From the Wireless Carrier dropdown, select the desired carrier (e.g., AT&T or T-Mobile).

  8. Click Add.

  9. Configure as follows:

    • Choose as Default if required.

    • Select a Fallback (e.g., Webbing).

    • Ensure Matching ID remains selected.

  10. Click Save.

  11. Next to V1 Pending, click Activate.

  12. Select Back at the top.

  13. Click Manage at the top right again, then select Activate.


Section 3: Assigning Configuration to a Physical Webbing SIM

  1. In Devices, search for the SIM you want to configure.

  2. Open the Webbing CTRL tab.

    • You’ll notice both Current Configuration and Target Configuration show N/A.

  3. Click Action → Set Configuration.

  4. Choose the configuration you previously created (e.g., SOP Test).

  5. Click Set Configuration.


Section 4: Device Preparation

  1. Before inserting or reinserting the SIM, confirm that the device has “Auto APN” enabled.

    • ⚠️ This setting allows the SIM to automatically install and configure the carrier APN correctly.

  2. If Auto APN is off, enable it before proceeding.


Section 5: Final Activation Steps

  1. If the SIM is currently in a device:

    • Power cycle the modem, or

    • Remove and reinsert the SIM.

    • ⚙️ This triggers the configuration process.

  2. After a few minutes, the Target Configuration will update to the name you set (e.g., SOP Test).

  3. Once active, navigate to the Profiles section:

    • Initially, the Webbing (Bootstrap) profile will display as Active.

    • After configuration completes, the Active status will shift to the Carrier eSIM (AT&T or T-Mobile) you loaded.


Completion Criteria:

  • Target Configuration reflects the correct eSIM Configuration name.

  • Active profile switches from Bootstrap to the Carrier eSIM.

  • Device confirms successful connection with Auto APN enabled.